Medicare Better Access Training

Medicare Better Access Training



Mental Health Professionals and GPs alike find Medicare Australia’s Better Access initiative confusing. The program has been available for just over 10 years, and yet there is no available training for new providers, let alone for experienced ones. Not only is this frustrating, it’s frightening when we think of being audited and found wanting.

Practice owners … Did you know Medicare brought in changes in 2019 to make you equally financially liable if your contractor or employee is non-compliant under Better Access? What other changes are you unaware of?

Clinicians … Did you know that if an admin error is made in billing under Medicare, you are accountable?

It’s hard enough to know how to do the right thing with little reliable information available, let alone training, and as a new calendar year approaches confusion reaches fever pitch. Does the patient need a new plan? Or a new referral? Or neither? How many sessions is the referral valid for? Does the plan expire? Do I need a re-referral or a review? My patient was referred for 6 sessions but has only used 2 this year – what do I need to do before seeing them again next year? … And on it goes.

Oh, and put your hand up if you’ve called the helpline and found answers to be confusing, conflicting, or just plain wrong?

So, after some prodding, I put together a training package that helps clarify the basics and demystify the spirit behind the Better Access initiative.

Why me? (This is the “who the hell does she think she is” part.) … When Better Access was first released, I was among the first to be trained to train mental health practitioners and GPs in how to “do” Better Access. I’ve still got my original manual, which is of course 10+ years old and out-dated, but I’ve also sourced enough relevant recent resources to keep my knowledge updated. Put together, it turns out that I know a fair bit about Medicare’s Better Access program and am asked DAILY for my input to help clarify when providers all over Australia are confused. And it IS confusing! But it doesn’t need to be.

* 5 x video training sessions within a dedicated Facebook group
* Shared resources and daily Q&A opportunities
* Content based on information sourced from Medicare and other relevant sources
* Ongoing exclusive access to the Facebook group, videos and other resources beyond completion of the program

* The videos are available within the group at any time that suits you. Once you’re all paid up and a member of the Facebook group, have a look under the Announcements tab, and all the course materials are there for you to access whenever you like.
* Each video session runs for around an hour

* Any and all Australian mental health professionals and GPs eligible to provide services under the Medicare Better Access initiative. Practice administrative staff should also do this training.
* Students are also welcome to participate to get a heads-up on what they need to know.

YOU DON’T NEED THIS COURSE if you are already 100% certain that you are never confused by Medicare.

YOU DON’T NEED THIS COURSE if you know with 100% certainty that you’ll sail through an audit without a care.

YOU DON’T NEED THIS COURSE if you’re not in private practice and are never going to be in private practice.

Otherwise, this course is relevant to everyone. Don’t miss out on the opportunity to participate in this program at this special rate. The videos remain within the closed Facebook group for you to access whenever you like. There is also plenty of bonus material for you to enjoy. The group remains very active, so you’ll still have the opportunity to ask plenty of questions when you get stuck.

Join us! It’s a great bunch of clinicians and I have thoroughly enjoyed presenting this material.


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